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Privacy Policy

Last Updated: September 6, 2025

At Bot and Beyond AI ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

By using our website, booking a consultation, or engaging with our automation services, you agree to the terms outlined in this policy.

1. Who We Are

Bot and Beyond AI is an AI Automation Agency that helps small and medium-sized businesses streamline their workflows using intelligent automation solutions. We design, build, and integrate AI-driven processes across tools such as CRMs, email platforms, APIs, and automation frameworks (e.g., n8n, Zapier, Make, and custom Python scripts).

2. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email address, phone number, business details, billing information.
  • Service Data: Information you provide when using our services, including data accessed through third-party integrations (with your consent).
  • Usage Data: IP address, browser type, device info, and how you interact with our website.
  • Cookies & Tracking Technologies: Used to improve user experience and analyze website performance.

3. How We Use Your Information

We process your information for purposes such as:

  • Delivering and maintaining our services.
  • Setting up and managing automation workflows you request.
  • Communicating with you about updates, services, and support.
  • Analyzing usage trends to improve our services.
  • Meeting legal and compliance obligations.

4. Data Sharing & Third-Party Integrations

We do not sell your personal data. However, we may share information with trusted third parties to deliver our services, including:

  • Automation Platforms: n8n, Zapier, Make, etc.
  • AI Providers: OpenAI and similar tools, where inputs may be processed for automation workflows.
  • Cloud & API Providers: Google, Microsoft, or other platforms you authorize us to connect with.
  • Service Providers: Payment processors, analytics tools, and hosting providers.

All integrations are used only with your explicit consent and for the purpose of delivering services.

5. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data under the following legal bases:

  • Consent – when you provide clear permission.
  • Contract – when processing is necessary to provide the services you request.
  • Legitimate Interests – to improve our services and business operations.
  • Legal Obligations – to comply with applicable laws.

6. Data Retention

We retain your data only as long as necessary to provide our services or as required by law. You may request deletion of your data at any time (see Section 8).

7. Data Security

We implement reasonable technical and organizational measures to protect your information, including encryption, access controls, and secure hosting. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data.
  • Correct inaccurate information.
  • Request deletion ("Right to be Forgotten").
  • Restrict or object to certain processing.
  • Request data portability.
  • Opt out of marketing communications.

To exercise your rights, contact us using the details below.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your own, including where our third-party service providers operate. We ensure that appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]